Thursday, April 15, 2021

How to get back your money after online bank fraud -Dial Helpline-number-155260

 Delhi Police said they have formally launched a helpline number that helps victims of online financial frauds get their money back quickly. It was launched on 13 Apr 2021 .

The Union Ministry of Home Affairs has started a pilot project in November last year with the cyber portal https: // and cyber cell of Delhi Police for victims of cheating by OTP, link and other methods. Delhi has been linked first on this Indian cybercrime co-ordination platform. After this Rajasthan has been added. Similarly, other states of the country will be made part of this project. About 55 banks, e-wallets, e-commerce sites, payment gateways and other institutions are associated with cyber cell.

If there is an online fraud with you, a helpline number 155260 will have to be dialed and a complaint will be lodged. After this, as per primary inquiry on the helpline number, your name, mobile number, timing of fraud, bank account number will be obtained. After this the helpline number will send your information to the portal for further action. Then the concerned bank will be informed of the fraud. Funds with fraud will be held if the information is correct. After this, your money will be transferred to your account.

The helpline — 155260 — was already operating under the Union ministry of home affairs for reporting all kinds of cyber crimes. The cyber cell of Delhi Police, in collaboration with the Union ministry of home affairs, in November last year decided to take over and enhance the capacities of the helpline on a pilot basis.

The police added 10 lines to the helpline number, a move that saw tremendous response, helping at least 23 victims of frauds recover their lost money either partially or fully, said Anyesh Roy, deputy commissioner of police (cyber cell).

Roy added that in total , the 23 victims so far have managed to get around ₹8.11 lakh back, of which the biggest beneficiary was a Delhi-based retired audit account officer, who managed to get back ₹98,000 that he had lost to a fraudster.

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