Thursday, May 22, 2014

New ATM installed should have VOICE support and Braille Keypad- RBI

According to RBI regulation All new ATMs to be installed by banks from July 2014 onwards would provide audible instructions and Braille keypads to customers.
The RBI's directive today came on its prior advice to banks in 2009 to make bank branches and ATMs accessible to people with disabilities and make at least one-third of the new ATMs installed as talking ATMs with Braille keypads.

Banks should lay down a road map for converting all existing ATMs as talking ATMs with Braille keypads and the same may be reviewed from time to time.RBI also asked banks to make necessary arrangements to provide all existing ATMs/future ATMs with ramps so that wheel chair users/persons with disabilities can easily access them.
Further, RBI also asked banks to provide the facilities of magnifying glasses at all bank branches for the use of persons with low vision.

0 comments :

Thursday, May 8, 2014

Minor of 10year above can have Saving Bank account independently : RBI

Once again RBI has charged the scene of Indian banking system and taken a remarkable step which allow minor age above 10 years can operate saving bank account independently
RBI has issued this guideline to all bank which state that a minor above age 10 year can be allowed to avail the facility of saving bank account independently.A minor can have facility like ATM,Debit card and net banking facility also but no overdraft is allowed

0 comments :

No Minimum balance charge for bank account :RBI

RBI has released a notification dated 06.05.2014 in which all banks were directed not to levy penal charges on non maintenance of minimum balance in inoperative accounts .This regulation will be helpful to customer who his having  multiple accounts and not able to operate /maintain minimum balance in each account.
Under this guideline RBI not charge customer for non maintenance of minimum balance rather has asked bank to limit service available to customer if he is not able to maintain minimum balance.Bank should restrict the service to Basic Saving account and restore the service when the balance improve.

0 comments :

No pre-payment penalities on Floating rate laon :RBI

RBI has released a notification on dated 07/05/2014 in which all commercial banks has been asked not to charge foreclosure charges/prepayment penalties on all floating rates term loan sans cation to individual with immediate effect. This is applicable only to individual so bank may charge pre payment charge from partnership firm or corporate

This rule is also applicable to loan like car loan ,House loan ,personal loan
RBI has taken this step to safe guard customer intrest which is really appreciable and a historically important

0 comments :